How to report an error
Use our contact page. Helpful details:
- The page address
- The specific sentence or section
- What you believe is wrong
- A source supporting the correction, if you have one
You do not need a source, and you do not need to be certain. "This does not match what my pharmacist told me" is a perfectly good report and worth sending. We would rather investigate ten reports and find one real error than miss it.
We cannot answer personal medical questions, and we cannot tell you what to do about your own medicine. Those belong with your pharmacist or prescriber.
How we handle reports
- Acknowledge. We confirm receipt.
- Triage. Anything with a safety implication goes to the front of the queue.
- Verify. We check the claim against its cited source and against the current version of that source, since labeling changes.
- Act. If it is wrong, we correct it. If a source has changed, we update to reflect the current version. If we conclude the page is right, we reply explaining why.
- Log. Substantive corrections are recorded publicly on this page.
- Review. If an error suggests a process weakness, we look at whether related pages share it.
For urgent safety issues we correct or temporarily remove content as soon as we can verify the problem, rather than waiting for a full review cycle.
What gets logged and what does not
Logged publicly: factual errors about the medicine or its labeling; incorrect or misattributed sources; anything with a safety implication; misleading framing; and outdated information that has been corrected.
Not logged: typographical and grammatical fixes, formatting changes, link maintenance, and routine content expansion that does not change any factual claim.
The distinction is whether a reader could have been misled. If they could, it goes in the log.
Correction log
No corrections have been logged yet. This site's content library is new, and this section will be populated as corrections occur.
An empty log is not a claim of perfection. It reflects how recently this content was published, and we expect entries to appear here in time. A health site with a long history and an empty corrections log should be regarded with suspicion, not admiration.
How readers can request a correction
Use the corrections form linked from article footers or the contact page. Include the page URL, the section that looks wrong, a short description, and an optional suggested source. You may omit your email, but including it helps if editors need clarification. Meaningful corrections are summarized in a public corrections log without revealing the reporter’s identity.
Not every suggestion changes a page. Editors verify against Tier 1 sources first. If a label update supersedes older wording, related articles may be queued for re-review.